Frequently Asked Questions
Everything you need to know about our games and services.
What is the typical shipping time for physical rulebooks?
Orders for physical books and starter sets are usually processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international shipping can take 2-4 weeks depending on the destination.
Do I receive a digital PDF version when I buy a physical book?
Yes, most physical book purchases include a complimentary PDF version. You will receive a download link via email once your order is confirmed.
What is your return policy for tabletop games?
We accept returns on physical products within 30 days of delivery, provided they are in their original shrink-wrap and mint condition. Digital products and PDFs are non-refundable once downloaded.
Do you ship your games internationally?
Yes, we ship worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees levied by their local government.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your package's progress.